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Hurricane Helene/Milton update: We stand ready to serve any customers who may be affected by Hurricane Helene/Milton. Please call our Customer Solutions team at (800) 990 5295, available Monday to Friday, 9am to 8pm, ET, if you need payment assistance or are experiencing hardships caused by the storms. If you need any assistance for matters that are not disaster-related, please call Customer Service at (800) 990 5295, available Monday to Friday, 8am to 8pm, ET.